Outstanding Warranties from Genuine Kitchens
5-YEAR LIMITED CABINETRY WARRANTY
Cabinets manufactured by Genuine Kitchens Inc., are warranted to be free from defects in material and workmanship under normal use to the original consumer purchaser for a period of five (5) years from the date of purchase. This warranty is not transferable to subsequent owners. Unfinished product is not covered under this warranty.
Most Genuine Kitchens cabinet doors are solid wood. These doors will perform well in a variety of conditions. All wood products are designed and intended for controlled interior applications only. Any solid wood product will respond adversely to extreme conditions–especially extremely low or high humidity conditions. Mitred door joints are especially subject to movement under these extreme conditions. Gaps that may develop in door joints due to these conditions are not subject to replacement under this warranty.
DRAWERS, DRAWER GUIDES & HARDWARE: LIFETIME LIMITED WARRANTY
All drawers manufactured by Genuine Kitchens Inc., are warranted to be free from defects in material and workmanship for as long as the original consumer purchaser owns the home where installed. All drawer guides and hinges are warranted by the manufacturer to be free from defects in material and workmanship for as long as the original consumer purchaser owns the home where installed. These warranties are not transferable to subsequent owners.
Genuine Kitchens warranties apply only to product used in single-family, non-rental, non-commercial residences. This warranty does not cover damage from misuse, abuse, neglect, improper storage, defects caused by moisture or heat-related damage, normal wear and tear, or acts of God.
Should defects in material or workmanship exist during this warranty period, Genuine Kitchens will elect at its discretion to either repair or replace free of charge the defective material or component, excluding labour and transportation costs. This warranty covers only parts and materials supplied by Genuine Kitchens, and does not cover costs for removal or reinstallation of countertops, plumbing fixtures, appliances or related materials, or labour costs. Natural and environmental factors will affect cabinet products over time; therefore, Genuine Kitchens cannot be held responsible for replacement product that may not exactly colour-match the installed product.
Genuine Kitchens periodically updates and makes changes to its product line and specifications. If a warranty claim is filed against an obsolete or changed product, Genuine will replace the part(s) under warranty with a new part of the same style or with a similar style currently offered. Genuine cannot be held responsible for a replacement product that may not exactly match the installed product.
To submit a warranty claim, the original consumer purchaser must provide a copy of the dated sales receipt as proof of purchase.